According to laws regulating how companies interact with potential clients, the TCPA, no one should call you via an automated system without automated calling systems should not be used to call people without their consent. A company that makes automated calls or robocalls can easily face a lawsuit for unwanted robocalls if the receiver does not consent. When your caller is an automated voice instead of a real person, you’re receiving a robocall. These calls are typically popular with telemarketers.
Robocalls are equated with bullying or invasion of another person’s privacy. If you’ve been receiving such calls, you can file a lawsuit for unwanted robocalls. Additionally, you qualify for the claims if your number is in the National Do-Not-Call database. Violators of this law should pay fines of between $500 and $1,500 for each violation, where one call or text message is equivalent to one violation.
Requirements for Automated Calls that are Considered Legal
Surprisingly, some automated calls are legal. However, the legality is tied to some requirements. The Federation Communications Commission has established strict requirements for an automated call to be considered lawful. The FCC requirements help promote the privacy of consumers from telemarketers. An automated call is considered legal if:
Telemarketers should first seek express authority from prospective clients before calling. Authority can be in writing or as an electronic signature. As per the FCC guidelines, an electronic signature can be a sign/ symbol or an electronic sound associated with prospective consumers.
Whether it’s a voice call or a text message, you should have the power to opt-out or stop continuing to receive the calls. This option should be presented at the beginning of the end of a voice call. Automated calls should be accompanied by contacts that can be blocked to allow receivers to opt-out whenever they feel like it.
Callers should provide the following details when beginning a call:
• Personal details.
• Employer details.
The caller should also provide business contacts in-between the conversation, including address and telephone number.
Common Robocall Violations
The following are considered robocall violations by the TCPA:
Automated Calls or Texts
As stated earlier, the TCPA considers unsolicited phone calls and text messages illegal, particularly when automated dialers are used without notifying the receiver beforehand. The consequences of violating the TCPA come with dire consequences, a fine of between $500 and $1,500, respectively.
Synthetic and Pre Recorded Voices
Sales companies should not call you with unnatural recordings having synthetic voices. Like the previous case, such calls are subject to a fine of between $500 and $1,500.
Calling Numbers Listed on the National Do-Not-Call List
If your contact is in the National Do-Not-Call database, and the companies keep calling, you can file a lawsuit. The National Do Not Call Register is manned by the Federal Trade Commission, where new listings are activated 31 days.
Your privacy should be invaded by anyone, whether they’re selling something important. If companies bully you with robocalls, you can pursue justice by filing a lawsuit for unwanted robocalls through a professional.